Author: Contact- Centres

Perry Sanger first entered the Contact Centre industry back in 1990 so has seen and reported on the transition from call centre to multi-channel contact centre that we know today.
- Industry News - Recruitment

Lloyds Banking Group Close Motherwell Contact Centre

1 February 2013
Contact- Centres

After the announcement of the Closure of Lloyd’s Motherwell contact centre with the transfer to its…

- Industry News - Recruitment

Barclays Close Salford Quays Contact Centre

1 February 2013
Contact- Centres

Barclays, who announced the closure of its Salford Quays contact centre in September 2013, have confirmed…

- Articles - Industry News Enghouse Interactive

Enghouse Interactive says Weatherproof Your Contact Centre

25 January 2013
Contact- Centres

Enghouse Interactive looks at what measures can be taken by contact centre managers across the UK…

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