Finalists Announced for European Contact Centre & Customer Service Awards

The Finalists for Europe’s largest and longest-running customer contact awards program have been revealed today. The…

Cirrus Wins Prestigious Contact Centre Vendor Award

Cirrus Wins Prestigious Contact Centre Vendor Award at Comms Business Awards 2024 Cirrus, a leading provider…

FourNet named NICE ‘UK Partner of the Year’

Digital transformation and customer experience experts, FourNet, have been named ‘UK Partner of the Year’ by…

IPI Awarded Highest Possible Employer Rating by Best Companies

IPI awarded highest possible employer rating by Best Companies – Three-star rating based on employee feedback…

Content Guru’s storm Platform Wins Enterprise Solution of the Year

Content Guru’s storm Platform Wins Enterprise Solution of the Year at IT Europa Channel Awards 2024…

European Contact Centre & Customer Service Awards Entry Deadline

The European Contact Centre & Customer Service Awards entry deadline is only two weeks away –…

Noetica Founder & CEO Danny Singer is Voted Industry Champion

Noetica Founder and CEO Danny Singer is Voted Industry Champion by the EMEA Contact Centre Industry…

IPI included in the 2024 E2E Tech 100

IPI included in the 2024 E2E Tech 100 in association with The Independent – laces for…

Big Winners at the UK National Contact Centre Awards 2024

The AA, Newcastle Strategic Solutions, Sage and Vodafone are the big winners at the UK National…

Caravan and Motorhome Club’s Contact Centre Scoops Gold

The Caravan and Motorhome Club’s Contact Centre scoops gold at the UK National Contact Centre Awards…

Interact wins Best Contact Centre Culture Large 2024 Award

Interact Contact Centres is delighted to announce that it has won GOLD for Best Contact Centre…

European Contact Centre & Customer Service Awards 2024

As you know, contact-centres.com is committed to the customer contact industry. So, we are delighted to…

Professor Moira Clark Named Chair of Judges for ECCCSA 2024

Professor Moira Clark named Chair of the Judges for European Contact Centre & Customer Service Awards…

Motorway & Business Systems Scoop Partnership Award at Forum 2024

Business Systems Ltd and Motorway, the UK’s fastest growing used-car marketplace, have been announced as the…

Cnect Wales Awards – Now Open for Entries

Recognition Starts Here! The 2024 Cnect Wales Awards are now open for entry, showcasing the very…

Inaugural CX Force Awards Winners Honoured at Avaya ENGAGE

Inaugural CX Force Awards Winners Honoured at Avaya ENGAGE for Transforming Customer Experiences in the contact…

Content Guru Named Strong Performer in CCaaS Voice of Customer Report

Content Guru Named a Strong Performer in the 2024 Gartner® Contact Centre CCaaS Voice of the…

ECCCSA Contact Centre Awards Open for Entries

The greatest awards programme in the European customer contact industry is now OPEN and accepting entries.…

Content Guru & DVLA Wins Best Technology Partnership Award

Content Guru and DVLA Wins “Best Technology Partnership” contact centre award at 2024 CCA Global Excellence…

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